Labelling system "Travel for All"

Companies that fulfil certain structural and quality criteria have the additional opportunity to be certified for their accessibility. In addition to a common certification system valid throughout Germany created at the federal level in early 2014, the Rhineland-Palatinate also uses the "Travel for All" seal.

The labelling system "Travel for All – accessibility verified" is a nationwide labelling system in the field of accessibility.

It was developed over many years through the cooperation and coordination of numerous relevant organisations as well as all tourism organisations, state marketing organisations and other stakeholders within the framework of the project promoted by the German Ministry of Economics and Technology "Tourism for All."

 


 

Rhineland-Palatinate was amongst the very first who adopted the labeling system “Reisen für Alle – Barrierefreiheit geprüft” (Traveling for everybody – certified: barrier-free). This label is only granted after a specially-trained expert inspected and approved of it. You can rely on this information it is not the businesses self-disclosure. This certificate has a validity period of three years after which it will need to be re-certified. Additionally to the certificate, at least one staff member has to have absolved an online course of “Reisen für Alle”.

Certification costs 165, - including value-added tax and is valid for three years. You can find the application forms here.

Information regarding accessibility (Short check)

Logo Information zur Barrierefreiheit

 

This business has been thoroughly inspected. Further details can be found in the database. However, the minimum criteria requirements have not been met. Barrier-free (Level 1).

"Certified: Barrier-free" (long check)

Logo Barrierefreiheit geprüft

 

The certification “Barrierefrei geprüft”  is distinguished between two stages as well as the requirements of certain target groups (type of handicap).

Level 1: “Certified: Barrier-free – partly barrier-free”

This business has been thoroughly inspected. The necessary requirements for at least one target group have been met. Further information regarding accessibility can be found in the database.

You can see the certification for level 1 (“i” for information) in the upper right corner of the pictogram. Here is a level 1 pictogram for wheelchair users.

Level 2: “Certified: Barrier-Free – barrier-free”

 

This business has been thoroughly inspected. It is at least for one target group barrier-free (according to DIN-standards). Further information regarding accessibility – for all target groups – can be found in the database. Here is a level 2 wheelchair-accessibility-granted pictogram as an example.

Logos

7. Menschen mit kognitiven Beeinträchtigungen
Menschen mit kognitiven Beeinträchtigungen ((c) DSFT)
6. Blinde Menschen
Blinde Menschen ((c)DSFT)
5. Menschen mit Sehbehinderung
Menschen mit Sehbehinderung ((c)DSFT)
4. Gehörlose Menschen
Gehörlose Menschen ((c)DSFT)
3. Menschen mit Hörbehinderung
Menschen mit Hörbehinderung ((c)DSFT)
2. Rollstuhlfahrer
Rollstuhlfahrer ((c)DSFT)
1. Menschen mit Gehbehinderung
Menschen mit  Gehbehinderung ((c)DSFT)
 

People with walking difficulties – partly barrier-free

Not more than one step with a maximum height of 21 cm.

A mobile ramp is being provided. Mobile ramp can be made stationary if need be.*

All passages and ways are at least 70 cm wide.

 

*additional requirement in Rhineland-Palatinate

People with walking difficulties - barrier-free

Not more than one step with a maximum height of 21 cm.

A mobile ramp is being provided. Mobile ramp can be made stationary if need be.*

All passages and ways are at least 80 cm wide.

At least 120 x 120cm of free movement space in front of immovable furniture.

Lift: Cabin size at least 110 x 140 cm.

Sanitary facilities:

The door must not open inwards.

Toilet has at least 70 x 90 cm space left and right. It also needs to have two foldable handles (one left, one right).

The washbasin has to be at least 67 cm above ground and include a mirror at an appropriate height.

The bathtub must not be more than 3 cm above ground and needs to have handles as well as a shower chair.

 

*additional requirements for Rhineland-Palatinate

Wheelchair users - partly barrier-free

All passages/ways have to be at least 90 cm wide.

 

There must not be any steps. Doorsteps can have a maximum height of 2 cm.

At least 150 x 150cm of free movement space in front of immovable furniture.

Lift: Cabin size at least 110 x 140 cm.

Toilet has at least 70 x 90 cm space left and right. It also needs to have two foldable handles (one left, one right).

Wheelchair users - barrier free

All passages and ways have to be at least 90 cm wide.

There must not be any steps. Doorsteps can have a maximum height of 2 cm.

 

At least 150 x 150cm of free movement space in front of immovable furniture.

Lift: Cabin size at least 110 x 140 cm. Buttons have to be in horizontal order.

 

At least one designated parking spot for the handicapped.

Sanitary facilities:

The door must not open inwards.

 

Toilet has at least 70 x 90 cm space left and right. It also needs to have two foldable handles (one left, one right).

The toilet seat is between 46 and 48 cm high. It also needs to have two foldable handles (one left, one right). The toilet seat is between 46 and 48 cm high. The upper edges have to be situated 28 cm above the toilet seat and the handles have to protrude 15 cm. There has to be in 65 to 70 cm of space between both handles.

The washbasin has to be at least 67 cm above ground and include a mirror at an appropriate height. (You must be able to see in it while standing and sitting).

 

 

The bathtub must not be more than 3 cm above ground and needs to have handles as well as a shower chair.

People with hearing impairments/ deaf people - partly barrier-free

Acoustic signals (e.g. fire alarm) have to be equipped with an additional flash light signal.

 

 

The lift has to be equipped with a visual distress call device.

 

An inductive hearing aid has to be accessible at counters, bars and checkouts.

 

The telephone bell has to be visualized by a blinking light signal.

 

Door knocking has to be made visual by blinking lights in all rooms.

People with hearing impairments/ deaf people - barrier-free

Apart from meeting the requirements for “Barrierefrei geprüft: teilweise barrierefrei” (certified: partly barrier-free) there have to be brightly-colored desks with glare-free lighting.

No freely-hanging or standing lamps shall disturb the field of vision or eye contact.

The dining room must have an area with little to no ambient noises.

Wireless internet, fax and other technological devices for free communication with staff members must be made accessible.

Visually-impaired people - partly barrier-free

Outdoor pathways must have a high-contrast or tactile accessible border (e.g. pebbles) or high-contrast indications (e.g. floor stripes).

Doors fully or partly made of glass must have safety markings.

Doorsteps, steps and stairs have to have a visually high-contrast edge on the first and last step.

Seeing-eye dogs are permitted on the premises.*

 

*additional requirement in Rhineland-Palatinate

Visually-impaired people - barrier-free

 

Apart from meeting the requirements for “Barrierefrei geprüft: teilweise barrierefrei” (certified: partly barrier-free) there must not be any obstacles standing in the way such as protruding furniture.

The entrance area, corridors, pathways, passages as well as stairways, doorways, lifts, checkouts, counters and sleeping rooms must well-illuminated and glare-free.

Controls as well as signage must be high-contrast (doors, pathways, passages, lifts, checkouts, counters, sleeping rooms, kitchen, changing rooms, pool, beaches and sauna).

Seeing-eye dogs are permitted on the premises.*

*additional requirement in Rhineland-Palatinate

Blind people - partly barrier-free

Outdoor pathways must have a high-contrast or tactile accessible border (e.g. pebbles) or high-contrast indications (e.g. floor stripes).

 

Controls as well as signage in lifts must be tactile accessible.

 

The lifts must indicate the current floor through acoustic signals or the floor numbers must be made tactile accessible in the door soffit or the door frame.

Seeing-eye dogs are permitted on the premises.*

*additional requirement in Rhineland-Palatinate

Blind people - barrier-free

 

Apart from meeting the requirements for “Barrierefrei geprüft: teilweise barrierefrei” (certificate: partly barrier-free) there must be no obstacles in the way such as protruding furniture.

 

Seeing-eye dogs are permitted on the premises.

 

Controls must be tactile accessible (doors, pathways, passages, lifts, checkouts, counters, sleeping rooms, kitchen, changing rooms, pool, beaches, saunas and devices).

People with learning difficulties/ cognitive impairments

 

Outdoor pathways as well as inside corridors, ways and passages must have a clear range of vision, an undisrupted route or a signage system in appropriate gaps.

 

The businesses logo must be clearly visible and comprehensible.

 

Controls as well as signage in lifts must be pictorial or indicated in color.

 

Checkouts/counters have to be directly visible from the entrance or the way to the checkouts/counters has to be clearly indicated through pictures.